Shohoz Train Ticket 2026: What Changed and Where to Buy Now
A Shohoz train ticket today simply means a Bangladesh Railway ticket bought through the official e-ticket system, which a Shohoz-led company has run since March 2022. There is no separate Shohoz seat, price or queue. You still book on eticket.railway.gov.bd or in the Rail Sheba app.
Many people search for a Shohoz train ticket because the name keeps appearing in news about railway bookings. This guide clears up what Shohoz actually does, what changed and when, how to buy your ticket now, what happens to old bookings and refunds, and how to avoid scams that use the Shohoz name. All facts were checked in October 2026.
Quick answer: Shohoz does not sell train tickets as a separate shop. Since 26 March 2022, a joint venture led by Shohoz, with Synesis IT and Vincen, has operated Bangladesh Railway’s ticketing. Buy only on eticket.railway.gov.bd, in the Rail Sheba app or at authorised counters, using your own NID-verified account.
Shohoz Train Ticket at a Glance
Here is the short version of how the system works in 2026.
| Question | Answer |
|---|---|
| Who runs online train ticketing? | Shohoz-Synesis-Vincen joint venture, for Bangladesh Railway |
| Since when? | 26 March 2022 (online); counter software from 25 March 2022 |
| Contract signed | 15 February 2022, for five years |
| Who ran it before? | CNS Ltd, from 2007 to 20 March 2022 |
| Official website | eticket.railway.gov.bd |
| Official app | Rail Sheba (Android and iPhone) |
| Other official channel | Authorised railway station counters |
| Online charge you pay | Tk 20 per seat |
| Advance booking | Up to 10 days; sales open 8:00 AM |
| Helpline | 131 |
So when someone says “I bought a Shohoz train ticket”, they almost always mean a normal ticket from the official railway website or app. The ticket itself says Bangladesh Railway, follows railway fare charts, and is checked by railway staff.
Who Is Shohoz?
Shohoz is a Bangladeshi technology company that began in 2013 as an online ticketing platform. It later added ride-hailing and other services. In the railway deal it leads a joint venture with Synesis IT and Vincen Consultancy. The company runs the software; Bangladesh Railway owns the tickets, the fares and the rules. That is why a Shohoz railway ticket is really a railway ticket.
What Happened to the Shohoz Railway Ticket System? A Timeline
Some people believe Shohoz took over, or stopped running, railway tickets in 2023. The record shows something different. The operator changed in March 2022, and the big rule changes came in 2023. If you want to understand the Shohoz train ticket story, these are the key dates.
| Date | What happened |
|---|---|
| 2007 to March 2022 | CNS Ltd ran the railway’s ticketing software online and at 77 stations |
| 15 Feb 2022 | Railway signed a five-year deal with the Shohoz-led joint venture |
| 21 to 25 Mar 2022 | Online sales paused for the handover; counters sold tickets by hand |
| 26 Mar 2022 | New system went live on eticket.railway.gov.bd |
| 22 Jun 2022 | New Rail Sheba app launched for Android |
| 16 Feb 2023 | Registration with NID, birth certificate or passport opened |
| 1 Mar 2023 | Verified ID became compulsory for intercity tickets; online refunds began |
| April 2023 | One account allowed per NID; extra human check added at login |
| Eid-ul-Fitr 2023 | All Eid tickets sold online for the first time |
| May 2024 | Rail Sheba arrived on the iPhone App Store |
| Oct 2024 | Railway adviser announced a revamp, including station-wise seat information |
| Oct to Nov 2025 | A lawyer sent a legal notice, then filed a High Court writ against the contract |
| Mar 2026 | News reports confirm the joint venture still runs online ticketing |
| Oct 2026 | Railway notice: buy only on the e-ticket site, Rail Sheba or authorised counters |
The 2022 Handover in Plain Words
The first day, 26 March 2022, was rough. Many buyers could not get OTPs, pages would not load, and the site went down for hours. Railway officials said nearly 200,000 people tried to buy at once. Old CNS-era accounts also had to be registered again on the new system.
Things settled within hours. New counter software had already started at 77 stations on 25 March. By August 2022, the joint venture said it had issued around 1 crore tickets in four months, or 80,000 to 100,000 a day.
2023: The Year the Shohoz Train Ticket Rules Changed
In 2023 the rules, not the operator, changed. From 1 March 2023, every intercity ticket had to be linked to a verified NID, birth registration or passport. Online refunds started the same day. Soon after, each NID was limited to one account. Many passengers remember this as the year “everything changed”.
What the 2024 Revamp Promised
In October 2024, the railway adviser said online ticketing would be revamped for more transparency. He gave an example: a seat could look sold out at Kamalapur but still be free at Tejgaon. The operator promised to show seat availability by station and time.
The five-year contract signed in February 2022 would reach the end of its term around early 2027, if it runs in full. Reports from March 2026 still named the same operator. Keep an eye on railway notices for any change of operator.
Can You Buy a Shohoz.com Train Ticket?
Shohoz is best known for bus, launch, air and event tickets. Its homepage does list a train option among its services. But Bangladesh Railway’s notice of 13 October 2026 names only three official ways to buy a train ticket:
- The e-ticket website, eticket.railway.gov.bd
- The Rail Sheba app
- Authorised railway ticket counters
The railway also said it is not responsible for losses, fraud, data misuse or account blocking from purchases made through other websites, apps, Facebook pages or people. So for a shohoz.com train ticket, the safe rule is simple. The seat must be booked and paid for on the railway’s own website or inside Rail Sheba, under your own account.
If you found a Shohoz train ticket offer on social media, be extra careful. If any page asks you to send money to a personal number, or does not end on the official checkout, stop. A genuine Shohoz railway ticket is never sold by a middleman.
How to Check You Are on the Real Site
- The web address must be exactly eticket.railway.gov.bd, ending in .gov.bd.
- Type the address yourself instead of tapping links in SMS or chat messages.
- The app developer must be “Bangladesh Railway”.
- Payment opens in the official wallet or card page, never a personal number.
How to Buy a Shohoz Train Ticket on the Official System Now
What You Need Before You Book a Shohoz Train Ticket
- An account registered with your own mobile number and email
- A verified NID, birth registration number or passport
- Enough balance in bKash, Nagad, Rocket or Upay, or a working card
- Your journey date, train name and seat class chosen in advance
Step-by-Step Booking
Here is the full process on the official Bangladesh Railway e-ticket website. The steps are almost the same in the app.
- Register once with your mobile number, email and a verified NID, birth registration (ages 12 to 18) or passport (foreigners).
- Log in with your mobile number and password a few minutes before 8:00 AM.
- Choose From, To, journey date (up to 10 days ahead) and seat class.
- Pick a train from the results and select up to 4 seats on the coach map.
- Enter your companions’ names. The account holder must travel too.
- Tap Continue Purchase and type the OTP sent to your registered mobile.
- Pay by bKash, Nagad, Rocket, Upay or card before the timer ends.
- Download the e-ticket from Purchase History. It is also emailed to you.
The online charge is Tk 20 per seat. Counter tickets have no service charge. Children aged 3 to 12 need a cheaper child ticket, and older passengers pay the adult fare.
For route-specific fares, see our guide to the Dhaka to Sylhet train ticket price. It shows how each seat class is priced on a popular route.
Buying at a Station Counter
Counters are still an official option, and they charge no service fee. Since March 2023, counter buyers must also be registered with a verified ID. Carry your NID or a photocopy when you collect the ticket. On busy days, online seats usually go first, so do not rely on the counter alone.
Shohoz Railway Ticket on the Rail Sheba App
The Rail Sheba app is the phone version of the same system. Buying a Shohoz train ticket in the app takes the same steps as on the website. Bangladesh Railway is the developer on both Google Play and the App Store, and the joint venture builds and runs it. On Android, its package name includes the word “shohoz”, which is one reason people link the two.
You can install it from the Rail Sheba listing on Google Play, which Bangladesh Railway’s own website links to. Your website login works in the app too. For download tips, screen-by-screen booking help and error fixes, read our full Rail Sheba app guide.
Shohoz’s own app for bus and launch tickets is a separate product from Rail Sheba. Book train seats only in Rail Sheba or on the e-ticket website, and do not install “Shohoz train” apps from APK sites. Lookalike apps exist, so always check that the developer is “Bangladesh Railway”.
Fees: What the Operator Earns and What You Pay
Many passengers think the Tk 20 online charge all goes to Shohoz. The contract tells a different story. The price of a Shohoz train ticket is simply the railway fare plus Tk 20 per seat if you book online.
| Item | Amount |
|---|---|
| Online service charge paid by you | Tk 20 per seat (same as before the 2022 handover) |
| Counter service charge | None |
| Basic fee to the joint venture | Tk 0.25 per ticket, online or counter |
| Extra fee to the joint venture | Tk 6.50 per online ticket (reported in March 2026) |
| What CNS earned before 2022 | About Tk 3 per ticket |
The fare itself goes to Bangladesh Railway and follows the official fare chart. On six Eastern-zone routes, fares rose on 20 December 2025 when a pontage (bridge) charge was added. That change came from the railway, not from Shohoz.
Old Shohoz Train Ticket Bookings, Refunds and Accounts
Every ticket bought online since 26 March 2022 sits in the same system. Your old trips are in Purchase History on the website or in the app, as long as you log in with the same account.
How Refunds Work Now
- Since 1 March 2023, you can request a refund online. No station visit is needed.
- The money goes back to the same payment method you used.
- Refunds are allowed until 6 hours before departure.
- The deduction grows as departure gets closer, from a flat Tk 25 to 40 up to 75% of the fare.
- In recent Eid seasons, Eid advance and return tickets were announced as non-refundable.
- Name and date changes are not allowed. Cancel and buy again.
Payment Cut but No Ticket?
Check Purchase History and your email first. Do not pay again for the same seats right away. If nothing appears, write to [email protected] with your mobile number, transaction ID and journey details, or call 131.
Very Old CNS-Era Accounts
Accounts from before March 2022 did not move across automatically. In 2022, millions of users had to register again. If you have not booked since then, create a new account and verify your NID.
Shohoz Train Ticket Scams to Avoid
Scammers love a famous brand name. A fake Shohoz train ticket offer usually looks cheap, fast and “guaranteed”. In September 2025, Bangladesh Railway warned that fraudsters on social media were promising tickets they could not deliver. They took payment by bKash or Nagad, then cut contact and switched off their SIM cards.
- No person, group or page is allowed to resell train tickets.
- Nobody from Shohoz or the railway will ask for your OTP or password.
- Never share NID details with a “ticket agent”.
- Ignore Facebook posts that say “Shohoz railway ticket available, pay first”.
- Be wary of any link that promises a shohoz.com train ticket outside the official checkout.
- Do not buy a ticket in someone else’s name. The name must match your ID.
Name checks are getting stricter. From 12 October 2026, Sylhet station began strict checks that the ticket name matches the passenger’s NID, with magistrates present. Travelling on a ticket bought under another person’s ID can be treated as travelling without a ticket.
If someone offers you tickets, report it to railway officials or call 131. The railway says complainants’ identities are kept confidential.
Why Tickets Sell Out So Fast
A March 2026 report described slow servers and seats vanishing within minutes of the 8 AM opening. Passengers suspect syndicates that open many accounts with relatives’ NIDs and resell seats. Here is how to give yourself the best chance of getting a Shohoz train ticket at 8 AM:
- Keep your account verified and your password saved before sale day.
- Log in early, on Wi-Fi or a strong signal.
- Have enough wallet balance for all seats.
- Know your second choice of train and class.
- Check again later in the day for cancelled seats.
The contract had targeted 8 crore online tickets and 12 crore counter tickets over five years. Later, the railway gave priority to online sales, which is why the 8 AM rush matters so much.
During Eid 2026, standing tickets of up to 25% of seat capacity were sold only at station counters on the day of travel. That can help if online seats are gone.
FAQs about Shohoz Train Ticket
Is a Shohoz train ticket different from a Bangladesh Railway ticket?
No. The ticket is issued by Bangladesh Railway. The Shohoz-led joint venture only runs the software behind the website, the app and the counters. Fares and rules are set by the railway.
Can I still buy a shohoz.com train ticket?
Book train seats only on eticket.railway.gov.bd, in the Rail Sheba app, or at authorised counters. These are the only channels the railway names as official. Whatever site you start from, the payment must happen inside the official system.
Did Shohoz stop running railway tickets in 2023?
No. The operator behind every Shohoz train ticket changed from CNS to the Shohoz-led joint venture in March 2022. In 2023 the rules changed: NID verification, online refunds and one account per NID. Reports in 2026 still name the same operator.
How do I get a refund for a Shohoz railway ticket?
Log in to the website or app and use the refund option for that ticket. Refunds are allowed until 6 hours before departure, with a deduction. The money returns to the payment method you used.
Is there a helpline for a Shohoz train ticket problem?
Use the railway hotline 131 or email [email protected]. Avoid “helpline” numbers posted on social media, because scammers often share fake ones. Keep your transaction ID and mobile number ready when you call.
Is the Shohoz contract ending?
The five-year contract was signed in February 2022, and a writ challenging it was filed in November 2025. No change of operator had been announced when we checked. Watch railway notices for updates.
Conclusion: Buy Your Shohoz Train Ticket the Official Way
Searching for a Shohoz train ticket is really a search for a normal railway ticket. Shohoz runs the system, but you book and pay only on the official website, in Rail Sheba, or at a counter. Register with your own NID, log in early, and never pay a middleman. A real Shohoz train ticket always comes from the railway’s own checkout.
For more help, read our Bangladesh Railway ticket guide or learn how to buy a Bangladesh Railway ticket online step by step. You can also check notices on the official Bangladesh Railway website. Have a safe trip!
Last checked: October 2026. Train times and fares can change. Always confirm on the official Bangladesh Railway e-ticket website before you travel.
