Contact Us

Email us at [email protected].

Write to us about

  • A mistake or an out-of-date rule on this website
  • A topic you want us to explain
  • Questions about this website, advertising or partnerships

We cannot help with your ticket

We are an independent guide and have no access to the railway ticket system. We cannot book, change, cancel or refund a ticket, and we cannot see your account.

For a problem with an online ticket or a refund, email [email protected]. For complaints or information, call the Bangladesh Railway hotline 131.